Privacy Policy

Your privacy matters. Here’s how we handle your data responsibly.

1. Introduction

Welcome to Digital Spark HQ. This Privacy Policy describes how Digital Spark HQ, a registered digital agency operating under the legal entity SB Global Ventures, collects, uses, and protects your personal and business information. We are committed to ensuring your privacy is protected when you interact with our website, our digital outreach, or our services.

2. Information We Collect

To provide our digital design and development services, we may collect the following information:

  • Contact Information: Name, email address, and phone number.
  • Business Information: Business name, physical location, industry type, and current digital presence (e.g., existing websites or social media pages).
  • Communication Records: Details of correspondence, including SMS, emails, and WhatsApp messages regarding project builds and demo links.

3. How We Use Your Information

We use the information we collect strictly for standard business operations, including:

  • Creating and hosting custom website preview builds.
  • Communicating securely via the official WhatsApp Business API regarding service inquiries, demo deliveries, and project updates.
  • Processing invoices and fulfilling digital service agreements.
  • Improving our agency services and digital offerings.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to outside parties. We only share your data with trusted third-party infrastructure providers necessary to operate our business. These include:

  • Meta Platforms, Inc.: For the secure delivery of business messages via the WhatsApp Cloud API.
  • Hosting Providers: Such as Netlify, strictly for deploying and hosting digital storefronts and website files.

5. Cookies and Tracking Technologies

We use strictly necessary cookies to ensure our website functions correctly and to host your custom demo builds. We may also use standard analytics cookies to understand how visitors interact with our digital storefronts. You can instruct your browser to refuse all non-essential cookies, but some portions of our site or demo links may not function optimally.

6. Data Storage and International Processing

Digital Spark HQ operates globally. While our primary clients are located in the United Kingdom, our technical infrastructure and development teams are located in India. By engaging with our services, you consent to the processing and storage of your information outside the UK. We ensure all international data transfers comply with UK-GDPR standards through secure server protocols and trusted international vendors.

7. Data Security

Digital Spark HQ, under the administration of SB Global Ventures, implements industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

8. Your UK-GDPR Rights

Under the UK General Data Protection Regulation (UK-GDPR), you hold specific rights regarding your personal data. We respect your communication preferences. You have the right to:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Request corrections to any inaccurate data.
  • Erasure (The Right to be Forgotten): Request that we permanently delete your contact details and project files from our servers.
  • Restriction: Request that we temporarily suspend processing your data.
  • Opt-Out of Communications: If you receive a WhatsApp message or text from us and wish to stop receiving communications, you can simply reply "Stop," "No," or block the number directly within the app, and we will immediately remove you from our active contact list.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Digital Spark HQ
(A unit of SB Global Ventures)
info@digitalsparkhq.com
[Insert your Indian business address here exactly as it appears on your Udyam]

Last updated: March 22, 2026